I called on a Friday morning with no heat. Chance was able to stop by that afternoon to assess the issue - turns out I needed a new system but on Monday morning, Chance and John arrived and replaced the system! While they were doing their quality assurance checks after replacing the system, they noticed some potential issues. They stayed 2 hours later than needed to make sure all parts were operating to optimum efficiency to ensure I didnt have any issues after they left. Truly a wonderful experience! Highly recommend!

This was my 3rd time using O'Donnell, and all three times Robert was punctual, courteous, friendly, thorough, informative, and trustworthy. The value of the service plans is worth every penny.

Robert the service man was on time, professional and took the time to explain everything to me.

The workmen were great and very professional. Took the time to explain everything to me and were very clean afterward.

We have a contract with O'Donnell and cannot rate the cost since the service is covered as part of the contract.

Just a quick note to commend Robert, who recently performed the annual inspection of our heater. Robert seemed very knowledgeable, performed a thorough and efficient inspection, and took the time to speak with me by telephone to address some questions and concerns I had. Very professional and pleasant demeanor and conveyed a very favorable impression.

We have had a service contract with O'Donnell Plumbing & Heating for many years now. They understand old houses and have always been prompt and courteous.

Friendly technicians who I felt I could really trust in examining my unit. They even found and fixed an issue that was caused by another company (needless to say, we'll be sticking with O'Donnell's now!)

Robert Installed a high effieciency heating and ac system and not only completed it on time but was polite and professional and made sure all was clean before leaving! Highly Recommend to others to use!!