Jenkintown

Great customer care

Max - Jenkintown, PA
109 days ago

We have taken on an old home that needs a lot of love. It was wonderful to find out that two tenants ago had trusted O’Donnell. And now we were able to put the home back in their care.

Response from O'Donnell Plumbing, Heating & Air:

Many thanks for your trust in us...best of luck in your new home!

I was very pleased with quality of service. Gary I’d problem quickly and completed work with in the time frame as stated.

Mrs Peggy McKinney - Jenkintown, PA
1139 days ago

Excellent. We have used ODonnell for many years now. Never have been disappointed with the quality of work and customer service experience. Would suggest that if client being serviced does in fact purchase product and has it installed I think initial charge for call should be waved. Today we spent $3600 for the two water heaters.

Awesome service and knowledgeable, courteous technician.

Mrs peggy - Jenkintown, PA
1258 days ago

As always excellent service

Great Service

Johng - Jenkintown, PA
1464 days ago

Sort of an emergency and within aver few minutes I knew someone was coming and knew his name and what he looked like.

Great service from Stephen and O'Donnell

Leonard - Jenkintown, PA
1616 days ago

Fabulous Service

Marshall - Jenkintown, PA
1648 days ago

Wonderful service from a wonderful company!

Jane - Jenkintown, PA
1655 days ago

As always, a wonderful experience. Steve took care of the job efficiently and pleasantly. O’Donnell’s is the best!

Perfect service. Very pleasant

Bob - Jenkintown, PA
1676 days ago

Great service

Bonnie - Jenkintown, PA
1686 days ago

Courteous, prompt service is greatly appreciated! And you always provide the best!

Good Plumbing Inspection

Darren - Jenkintown, PA
1731 days ago

Like very thorough explanation of problem I am having with a drain and my options to rectify.

Great service but excessive labor fee of $116.00 per hour

Leonard - Jenkintown, PA
1748 days ago

prompt service by smart technician

Excellent service

Gillian - Jenkintown, PA
2956 days ago

Professional, knowledgable and trustworthy! Will recommend highly. The technicians Ray and Andrew were friendly and thorough.

Great job!

Jane - Jenkintown, PA
2971 days ago

As always, wonderful, friendly, prompt service!

great job

Goody - Jenkintown, PA
3030 days ago

Did a wonderful job rebuilding the toilet. The men were professional, on time, and provided great service.

Insulation Install

Anna - Jenkintown, PA
3048 days ago

ODonnell did an excellent job - under a week from my first contacting them to the completion of the attic, garage and basement insulation. They started the job a day before the estimated start date, and finished on time - which can be rare for these type of projects. All expectations were met and exceeded and they left the house cleaner than when they came in. We are extremely pleased with them. It was not the cheapest estimate we received, hence the 3 stars, but they did work with us on price and we feel like we got a superior product compared to what was offered by other companies

Response from O'Donnell Plumbing, Heating & Air:

Thank you so much for filling out our Survey! We appreciate all of our customers comments and feedback. We are very pleased that we met all your expectations! Our customers 100% happiness and satisfaction is our goal! Thank you again!

Great Company

Rummel - Jenkintown, PA
3095 days ago

My family has been using them for years and they are very responsive to their customers

Response from O'Donnell Plumbing, Heating & Air:

Thank you so much for taking the time to fill out our survey! We appreciate our customers comments and feedback. Thank you for you kind words!

2 Weeks, $2000

Michael - Jenkintown, PA
3097 days ago

Saga started on Nov.18th when Ray came for annual service inspection and detected need for a new $700 water pressure regulator (detected from leaking and staining on cellar wall and floor). I don't think there was any connection but on Nov. 23rd water started leaking under kitchen sink. Ray returned and pronounced need for a new trap, as well as a replacement of the spray-hose that pulls out of sink's faucet. Trap cost was about $200, but spray-hose could not be replaced from his truck and we decided to purchase a totally new faucet. He also put in a new drain in the sink (which does not accommodate the existing drainer cup to we are unable way to fill up the sink with water). Dishwasher should not have been affected by any of these moves, but when activated it now leaked water as the return cycle went through the new trap (and its links to the sink and dishwasher). New faucet was ordered on line (as well as a 2nd new faucet for a 2nd (bar-/utility-) sink. O"Donnell's Jill and Jared on the phones were most helpful in scheduling installation of these two new faucets in the limited time between UPS delivery of the faucets and preparation of Thanksgiving Day meals. On Nov. 27th, Robert and Garry installed the new faucets (at a double-than-expected cost of about $900 because wider holes had to be drilled in the two corian coiunters) to accommodate the two new faucets and two soap dispensers. They also repaired the link in the trap-plus-line to dishwasher left over from the Nov.23rd work. We still can't get sink to hold water in its new drain (i.e., cup won't push down and lock as it did in previous drain) and we are heading out to buy a new one at hardware store today. Kudos to Jill, Jared, Robert and Garry who were most helpful amidst all this distress.

Excellent Service

Bonnie - Jenkintown, PA
3127 days ago

It was clean and efficient! And my thermostat has been programmed as I requested! Thanks!

Cannot begin to say how satisfied I am. Extraordinary service

Shakarjin - Jenkintown, PA
3182 days ago

I have been a O'Donnell client for years and their service and quality of work has been superb. The tech know their assignment and execute the repairs with minimum waste of time.

Response from O'Donnell Plumbing, Heating & Air:

Thank you very much for your review. We appreciate our customers and their comments. We strive to make sure each and every customers is 100% happy and satisfied.

Expert tech. Clean and complete job.

Shakarrian - Jenkintown, PA
3183 days ago

Response from O'Donnell Plumbing, Heating & Air:

Thank you very much for completing our review. We appreciate our customers feedback and strive for 100% customer satisfaction.

GREAT SERVICE!!!

William - Jenkintown, PA
3195 days ago

HIGHLY RECOMMEND! RAY AND GARY WERE FANTASTIC! WILL USE ODONNELL PLUMBING AGAIN!

Response from O'Donnell Plumbing, Heating & Air:

Thank you for your feedback! We value our customers and there opinion!

Excellent Service

William - Jenkintown, PA
3195 days ago

Technicians came to my home and were knowlegable and thourough. They not only fixed what I broke but for a reasonable price. Would highly recommend!

Service we can count on

Penny - Jenkintown, PA
3197 days ago

We always appreciate that someone comes quickly in an emergency.

Response from O'Donnell Plumbing, Heating & Air:

Thank you for your feedback! Our goal is to keep our customers happy and satisfied 100%.

pleasant,courtious and neat

Pat - Jenkintown, PA
3197 days ago

have used this service for over 50 years

Response from O'Donnell Plumbing, Heating & Air:

Thank you so very much for your feedback. As always we appreciate you comments and consider our customers our number 1 priority! Thank you for your continued trust in our company!